Professional Development Resources
Savannah Guides Limited has assembled the following range of documents, templates and website links for our members and friends to share. Please browse and use these for the continual improvement of your tour guiding and business operation.
Your contributions of any additional documents or links is welcome. Please send these to info@savannah-guides.com.au
The collation of these resources has been made possible through the Queensland Government’s Rural Resilience Program.
- Business and Financial Management
- Business Human Resources
- Business Management
- Business Marketing
- Business Start Up
- Business Sustainability & Resilience
- Customer Service
- Environmental Sustainability
- Risk Management
- Site management
- Tour Guiding and Interpretation
- Tourism Research
Business and Financial Management
Understanding Financial Statements.pdf
Business Human Resources
Employee Performance Appraisal Form.pdf
Fair Work & Award pay rates.doc
Independent Contactors handbook.pdf
Independent Contractors Contracts.pdf
Induction Checklist Template.doc
Interview Guide – Office Environment.doc
Interview Guide – Supervisor (Office Environment).doc
Interview Guide (Hands on, Trade, Outdoors).doc
Mgt Training – When Things Go Wrong.ppt
Real Cost of Employee Turnover.xlsx
Recruitment Decline Letter.doc
Small-Business-Fair-Dismissal-Code-2011.pdf
Business Management
Business Management Website Links.docx
GrowingyourbusinessChecklist.pdf
Business Marketing
Ignore Guests At Your Peril.doc
Marketing Information Website Links.docx
Marketing Plan Template and Guide.doc
Tourism Research Website Links.docx
Business Start Up
Startingyourbusinesschecklist.pdf
Business Sustainability & Resilience
Business Continuity Plan Template.pdf
Business Resilience Needs Analysis.doc
Business Resilience Website Links.docx
Governance & Business Protection Practices.doc
Identifying Business Risks & Preparing for Action.docx
Weather Proof Your Business Kit.pdf
Customer Service
Dealing with difficult clients.pdf
Maslow – Hierarchy of Needs.png
Environmental Sustainability
Environmental Impact Monitoring.pdf
Risk Management
Risk Management Plan – Umbawarra Gorge.docx
Risk Management Training Handbook.doc
Site management
Land Management Plan Cobbold Gorge sample.pdf
Land Management Planning Template.pdf
Rehabilitation of Degraded Areas.pdf
Site Management Planning Processes.pdf
Tour Guiding and Interpretation
Interpretation Presentation Jillian Litster.pdf
Interpretation, Communication and Minimal Impact.doc
Interpreting Aboriginal Heritage.pdf
Outback Interpretation Manual.pdf
Preparation for Interpretive Activities.doc
The Nature of Nthn Australia.pdf
Thematic Interp Planning Manual.pdf
Tour Guiding Website links.docx
TROPICAL TROPICS – Savannah editions.pdf
Wet Tropics Tour Guide Handbook.pdf